Return Policy

Return Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Conditions for Returns

To be eligible for a return, your item must be:

• Unused and in its original condition
• In the original packaging with all tags and labels attached
• Accompanied by the original receipt or proof of purchase
• Returned within 30 days of the delivery date

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized products
• Items that have been used or opened
• Items damaged due to misuse or negligence
• Items returned after the 30-day return period

Return Process

To initiate a return, please follow these steps:

1. Contact us at info@artisticgrlabelo.world or call +1 (509) 925-1855 to request a return authorization
2. Provide your order number and reason for return
3. Pack the item securely in its original packaging
4. Include the return authorization form
5. Ship the item to the address provided in your return authorization

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

If you need to exchange an item, please contact us first. We will provide instructions for returning the original item and placing a new order for the desired product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

If you have questions about our return policy, please contact us at:

Email: info@artisticgrlabelo.world
Phone: +1 (509) 925-1855
Address: 925 E 18th Ave, Ellensburg, WA 98926, United States